USP - Bringing you tomorrow’s technology today

Future-proofed IP technology for IT specialists and telecom resellers

USP is a distributor of business telephone systems and future-proofed IP phone technology products and services. We provide the facility for IT companies and telecoms providers to become resellers, converging voice and data products for their end user clients…

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About USP

USP (GB) Ltd was formed in 2006 to provide 21^st century telecoms products to businesses through our relationships with IT companies and other telecoms providers.

Resellers of USP products and services can take advantage of modern technology to converge voice and data giving their clients the ability to communicate in a cohesive and converged manner using the power of the web and mobile networks.

USP has considerable experience in the telecommunications industry. We are experts in the latest advances in telephone technology in particular our understanding and experience of IP phone technology and we take great pride in the high level of customer service support we provide to our customers.

As an IT company or telecoms reseller who wants to get ahead of their competition, USP (GB) Ltd can provide you with all the tools to give your customers the ability to improve and easily manage their data and voice requirements, and save them money at the same time.

Business communications

USP provides a wide range of business communication solutions allowing businesses and their customers to keep communicating wherever they are in the world. USP offers fault management support on all our products.

Reseller information and support

Are you an IT company or telecoms provider looking to add value for your clients?

Partnering with USP allows you to offer converged voice and data solutions to keep your clients at the cutting edge of 21^st century communication, improve their customer service and efficiency and allow them to communicate with their people and their clients wherever they are in the world, reliably and securely.

Becoming a reseller of USP business communication products is easy. Simply contact us on 0247 662 0020 or email sales@uspgb.co.uk and talk to us. We’ll answer any questions you may have and arrange a meeting to discuss the potential partnership in more detail.

• On-going additional revenue streams
• Strengthen your customer relations through complete voice and data package
• White label marketing tools
• Full product training available*
• Dedicated phone number for reseller technical support
• Email technical support
• Bureau billing - USP bills end user in reseller’s name

• Cost control through direct debit bill collection
• Increased profits through additional business
• Attractive trade pricing
• LLU - local looped unbundling
• Cost reduction to end user
• Ability to move phone number
• One phone number support for voice and data support

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Business telephone lines and calls

USP’s business telephone line rental and installation service will save your clients money.

Coupled with our Least Cost Routing service, your client’s business telephone calls could be up to 50% less than they are currently paying.

Our service includes installing telephoning lines and configuring the telephone system including features such as call diverts, voice mail, direct dial lines and broadband access. We provide for you and your clients a business telephone line package that meets the requirements of the business.

Business telephone systems

We supply, install and maintain a wide range of business telephone systems and telephone lines.

Our experience and knowledge enables us to work with you to identify the features your clients needs from their business telephone system. We only supply to you brand names that we know and trust including NEC and Panasonic.

We also provide maintenance cover tailored to your client’s requirements but normally based on response within 9 working hours.

We specialise in the installation of most major manufacturers of business telephone systems and all our engineers are BT trained.

Broadband for data and voice

Our broadband services offer the end user flexible packages to manage both their data and voice broadband requirements, including LLE, ADSL and SDSL.

Our services include:

• Supplying routers
• Arranging the installation and activation of broadband telephone lines
• Technical support line

Mobiles and mobile technology

USP offers a complete range of mobile phone packages and mobile technology solutions designed to keep your customers communicating wherever they are.

We provide mobile phones and calls through T Mobile, O2 and Vodafone designing the most relevant call package for your client’s needs including data packages, voice packages and combination packages. Clients can choose from a wide range of mobile devices.

We also provide in-car mobile phone kits and accessories including:

• Satellite navigation systems
• Vehicle tracking
• Hands-free mobile phone car kits
• Bluetooth mobile phone car kits
• IPOD adaptors

Contact USP

Registered in England No. 3682780
VAT registration no. 748 2315 27

SMS Text Messaging

Add a totallly new dimension to customer and employee communications using SMS text messaging.

SMS is a very powerful communication and marketing tool. Many small businesses, home users, large corporates and local government now harnes the power of SMS text messaging to communicate efficiently and effectively with their audience. The robust nature of our messaging platform, combined with the unique versatility of the USP-SMS packages, means that USP-SMS is your first choice for SMS services.

• Marketing campaigns
• Contract renewals and loyalty programmes
• Appointment & payment reminders
• Enquiry handling
• Customer announcements and surveys
• Employee communications

SMS text messaging is the super efficient way of guaranteeing your message gets through and is seen:

• Increases productivity and efficiency by using a low cost staff and customer communication channel
• Improves response rates and delivers measurable results
• Enhances customer experience leading to improved retention, relationships and loyalty
• Personalised messages make customers feel more valued
• Reduces burden on call centre staff

Call us today on 0247 662 0020 to find out about SMS text messaging packages and to set up your account.

Hosted IP

USP’s hosted IP telecommunication products firmly put communication at the heart of the business and allows businesses to converge their telecoms services onto a single network. A hosted IP solution is so much more than a telephone system and means that businesses can securely access and use information from anywhere at any time on any device.

Hosted IP brings together all the communication needs of the business and integrates remote workers and multiple sites into a single and central communication base. USP’s experience of hosted IP telecommunication solutions means we can provide you with the best route forward for bringing tomorrow’s technology into today’s office in a gradual and controlled move towards convergence.

Hosted IP phone technology brings with it a comprehensive range of improved features and provides easy connection for remote sites and travelling workers. For businesses moving premises, IP telecommunication products allow number porting anywhere in the UK, enabling businesses to keep their business telephone number. It combines innovation and advanced features with reliability and quality providing the flexibility and agility businesses now require from their communication processes.

USP - Bringing you tomorrow’s technology today

USP is a distributor of business telephone systems and future-proofed IP phone technology products and services. We provide the facility for IT companies and telecoms providers to become resellers, converging voice and data products for their end user clients…

The technology allows large companies as well as smaller businesses to make a gradual and modular migration to IP with total control of timing and budget, together with the possibility of replacing existing systems immediately or gradually.

USP’s solutions deliver reliability and a consistent experience whether the communication is voice or data and it enables teams to be more productive, connecting people across different locations in a seamless and cost effective way.

Hosted Office

Hosted Office is the new way to run an office. By virtualising and outsourcing software and server hosting, you save money and time and gain reliability, performance and security.

A fully managed, out-sourced enterprise-grade server hosting solution for businesses. All users have access to the latest version of Microsoft Office Professional along with the latest versions of Microsoft Windows Small Business Server and Sophos PureMessage antivirus software.
We can install any proprietary accounting or auditing software that is capable of running in a terminal services environment – just provide the original licensed software.

USP will fully maintain the system and provide free software updates and patches as necessary as well as free backups of data every 4 hours. The service is backed by a 100% service level agreement.

The benefits of a USP Hosted Desktop system are many:

Hosted Desktop offers benefits across three main areas – technical improvements in the speed and service level of your server, reduced setup costs and overheads and a smaller environmental footprint. In practice clients have found there to be no operational difference between it and the traditional mode of running IT systems. When using a Hosted Desktop, you just log on to the machine as normal, but you work in an environment that is running on one of our servers rather than in the box next to your desk.

Hosted Exchange

Gain greater functionality, reliability and security with Hosted Exchange from USP. Hosted Exchange is a Microsoft Exchange Email hosting solution providing robust benefits compared with POP3 and other internet-based email accounts such as Gmail, Live Mail and Hotmail.

USP’s comprehensive hosted exchange email solution gives you superior uptime, greater functionality, reliability and security over traditional consumer grade POP3 email methods.

• Never lose your email, contacts or calendar
  All your data is stored on our ultra-reliable web servers which are regularly backed up to ensure your data is always protected
• Synchronise with your mobile
  Using push technology your calendar and contacts are always kept up to date
• Share calendar and contacts
  Share your calendar with other Exchange users so can check availability before making an appointment. Contacts can also be shared
• Outlook Web Access
  Access your email from anywhere using Outlook Web Access, Microsoft’s leading web mail solution. Outlook Web Access is included with all Exchange mailboxes from Hosted Exchange solutions
• Extended Security
  Microsoft Exchange Server has security built-in! Features include improved ability to restrict connections and messages, automatic logging off from Outlook Web Access, attachment blocking, block sender lists and antivirus protection